CASE STUDIES

NATIONAL RAIL ENQUIRIES - ONLINE JOURNEY PLANNER

The award winning National Rail Enquiries, 08457 48 49 50, is Britain’s most dialled telephone number, providing a wide range of travel information to passengers. National Rail Enquiries is part of the Association of Train Operating Companies (ATOC), which is the official voice of the passenger rail industry representing 21 train companies to the public, government and other opinion formers on transport policy issues.

ATOC manages joint activities for train operators including revenue allocation and settlement, impartial retailing, National Rail Enquiries, railcard marketing, staff travel arrangements, international products and travel agent licensing.

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