CASE STUDIES

ATOC – NATIONAL RAIL ENQUIRIES
Real Time Train Information Service (RTTI)

National Rail Enquiries is Britain’s most dialled telephone number. It provides a wide range of travel information to passengers. National Rail Enquiries is part of the Association of Train Operating Companies (ATOC), which is the official voice for the passenger rail industry representing 21 train companies to the public, the government and other opinion formers on transport policy issues.

Download the full case study [PDF]